FAQ
Frequently asked questions:
How can I personalize my poster?
You can easily personalize your poster by entering the desired details such as names, dates, locations or special events in the appropriate fields on the product page.
How long does delivery take?
Delivery time varies depending on the product and location. It typically takes between 3-7 business days for your poster to arrive.
Can I change my poster later if I made a mistake?
As long as your poster isn't in production, you can make changes. Please contact us as soon as possible if you would like to make adjustments.
In what sizes are the posters available?
Our posters are available in a variety of sizes, which you can select during the ordering process. From A4 to large-format designs, we offer many options.
Are the posters framed or just the poster?
Our posters are delivered unframed. However, you can order a suitable frame from our shop or frame your poster yourself.
Can I order multiple posters at once?
Yes, you can order as many posters as you like. Shipping costs are calculated based on the number and size of the orders.
Which payment methods are accepted?
We accept common payment methods such as credit card, PayPal, ApplePay and GooglePay as well as Sofortüberweisung.
Are the posters also suitable as gifts?
Yes, our posters are perfect as personalized gifts for occasions such as birthdays, weddings, births and more.
How can I track the status of my order?
You'll receive a tracking number via email once your order has been shipped. This allows you to track the status of your delivery at any time.
What happens if my poster arrives damaged?
If your poster arrives damaged, please contact us immediately. We'll offer a prompt solution, either with a replacement or a refund.
Can I return personalized products?
Since our products are personalized specifically to your specifications, returns or exchanges are unfortunately not possible. Please ensure all information is correct before completing your order. However, we are happy to assist you with any problems or questions regarding your order.